While traveling abroad we have a few sensible steps you can take to ensure that you don’t find yourself without access to your money.
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In regards to PIN capable cards you must know your PIN to be able to change it over the phone. Members can call 1-866-297-3411 to change an existing PIN number they know.If a member does not know the PIN they can have a new PIN mailed to their address on file or can bring their card into a local branch and have a teller or MSR help them set a new PIN. These safety measures are to protect your assets and sensitive information.